Mews‑Ready Hotel & Restaurant Kiosks: Guide & Pricing

TL;DR

If you’re deploying kiosks for hotel self check‑in or restaurant self‑ordering, the Bosstab Elite Evo Black with iPad is the most robust, secure, and widely compatible starting point. Use Mews‑supplied payment terminals, select a supported key encoder (e.g., Assa Abloy, Hotek) when you need room keys, and pre‑purchase all hardware so Wisk‑it can pre‑stage and test before on‑site installation. Expect €950 per property for the first kiosk install, €280 for each additional kiosk during the same visit.

What is a self‑service kiosk?

A kiosk is a secure, touch‑driven station that lets guests or customers complete specific tasks without staff intervention:

• Hotels: check‑in/check‑out, ID capture, key encoding, upsells, payments, invoice delivery.
• Restaurants: POS or menu browsing, order building, payment, receipt printing, loyalty capture.

Done right, kiosks reduce queues, increase order throughput/ADR, and free up staff for hospitality instead of admin.

Recommended hardware baseline

1) Kiosk: Bosstab Elite Evo

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A high‑security enclosure and stand designed for commercial, front‑of‑house use.

Configuration we recommend

• Stand: Evo X — smooth tilt/angle movement for guest comfort.
• Base: Screw‑mount for theft resistance and stability.
• Accessories: Elite Card Reader (select Yes) and Elite ID Holder (select Yes) for payments/ID use cases.
• Other kiosk alternatives: For high‑volume self‑ordering, we also supply larger‑format kiosks and floor‑standing dual‑sided models — request our full brochure.

Here's link to purchase it directly: https://mews.wisk-it.co/products/elite-evo-black?variant=54657781498182

Why Elite Evo Black?

• Security: Lockable enclosure, concealed cabling, screw‑down base.
• Ergonomics: Evo X movement keeps screens readable and accessible across guest heights.
• Serviceability: Standardized spares and fast swap‑outs.

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2) Tablets (device compatibility)

• iPad Pro 12.9” (3rd/4th/5th/6th Gen): from €850. Other iPad sizes available for POS or compact check‑in.‍
• Android 7.0+, ≥10" screen, 1080p minimum resolution. Use business‑grade models with guaranteed OS/security updates.

Bosstab kiosks support multiple tablet brands; we frequently standardize on iPad for longevity, app quality, and support.

3) Payment terminals (Mews ecosystem)

We strongly recommend ordering payment terminals from Mews during onboarding. Mews‑supplied terminals are fully integrated with the PMS/POS stack. To avoid onsite delays, have the vendor ship terminals directly to Wisk‑it for pre‑configuration.

4) Key encoders / door locks (hotels)

Mews Kiosk integrates with major lock providers, including Assa Abloy and Hotek (SALTO and others via supported flows). See the Mews Help Center article “How to set up a key cutter integration with Mews Kiosk” for the latest list and steps.

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How the flow works

• During kiosk check‑in, the PMS assigns a room number.
• The guest can encode a key at the compatible encoder.
• PIN codes and Resource Access Tokens can be handled via API where supported (not currently exposed in the UI).
• With Semieta, implement a similar flow via the Mews Connector API — usually with webhooks for new/updated reservations and a one‑time resource/room mapping setup.

Not sure which encoder you need? Let's us know, we are happy to help.

POS printers & peripherals (restaurants and hotels)

Choosing the right printer type matters for speed, noise, and durability.

• Thermal printers — Fast and silent; use heat‑sensitive paper. Ideal for front‑of‑house receipts and bar slips. Link to compatible products
• Impact (kitchen) printers — Strike an ink ribbon; the print won’t fade with heat/steam. Built for hot, greasy back‑of‑house environments. Link to compatible products
• Mobile/handheld printers — Compact, battery‑powered, wireless; print receipts at the table, poolside, or terrace. Link to compatible products

See more Mews‑compatible POS hardware at /pages/pos-hardware (printers, barcode scanners, cash drawers, and more).

Rollout & services (Europe‑wide)

Wisk-it delivers end‑to‑end rollout support for Hotel kiosks and POS setup across Europe:

Scope of work

• Delivery, unpacking, and positioning of Bosstab kiosks with tablets.
• Encoder and payment terminal integration with your PMS/POS.
• Full operational testing (check‑in, payment, key encoding).
• 48‑hour remote follow‑up after installation.

Pricing

• Installation: €950 per property (1 kiosk included).
• Extra kiosks (same visit): €280 each.
• Optional on‑site training: €115/hour.
• Travel, shipping, and accommodation: billed at cost.

Pre‑purchase requirements
All hardware (kiosks, iPads, encoders) must be bought in advance so we can pre‑stage and test in our offices. Payment terminals should be shipped directly from the PMS/POS vendor to Wisk‑it.

Why Wisk‑it

• Multi‑country rollout specialists.
• End‑to‑end service: procurement, staging, on‑site install, post‑install support.

Best‑practice deployment checklist

Site & ergonomics

• Position at natural decision points (lobby entrance, queue origin, host stand).
• Maintain clear floor space and easy approach for wheelchairs and luggage.
• Screen top typically ≤120–130 cm from floor; ensure good tilt/angle.
• Add lighting and signage ("Check‑in here" / "Order here").

Power & network

• Provide dedicated outlets and cable routing for screw‑mount bases.
• Prefer wired Ethernet where feasible; otherwise business‑grade Wi‑Fi with roaming.
• VLANs/QoS where required by your PMS/POS vendor.

Security

• Use screw‑mount or floor‑bolted bases and lockable enclosures.
• Conceal and strain‑relieve all cabling; add surge protection.
• Apply MDM (mobile device management) profiles for kiosk mode, updates, and remote lock/wipe.

Guest experience

• Keep on‑screen flows <90 seconds for check‑in or order completion.
• Offer QR handoff to mobile if a queue builds.
• Provide receipt/confirmation options (email/SMS/print) and clear wayfinding after completion.

Operations

• Define SLA for paper restock, cleaning, and morning power‑/health checks.
• Track KPIs: adoption rate, average check‑in time, order throughput, AOV uplift, staff minutes saved.
• Schedule quarterly firmware/app reviews with vendors.

Frequently asked questions (FAQ)

Which tablet should I pick?
For longevity and software stability, an iPad (10.2” or 12.9”) is the safest choice. Android is viable with Android 7+, 10”+, and 1080p screens.

Who supplies the payment terminal?
Your PMS/POS vendor (e.g., Mews). Have it shipped to Wisk‑it for pre‑configuration or directly to your property.

Which key encoder works with Mews Kiosk?
Mews supports leading brands like Assa Abloy and Hotek. We’ll validate firmware and cables before the visit and supply compatible models if needed.

Can I use cards and PIN codes for doors?
Yes, depending on your lock vendor and PMS capabilities. Resource access tokens/PINs may be handled via API; not all values are visible in the PMS UI yet.

How many kiosks do I need?
As a rule of thumb: 1 kiosk per 75–120 rooms (hotel) at peak check‑in traffic; 1 kiosk per 30–60 orders/hour (restaurant) depending on menu complexity and payment mix.

How long does installation take?
With all hardware pre‑purchased and pre‑staged, a standard 1‑kiosk site can often be completed within a day, followed by a 48‑hour remote check.

What about printers?
Use thermal for FOH receipts, impact for hot kitchens, and mobile for terraces/poolside or queue busting

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Point of contact
Romain Baron, CEO — Wisk‑it
📞 +34 684 627 182
📧 romain@wisk-it.com
🌍 wisk-it.com/en