In the heart of one of Europe's culinary capitals, the latest innovations in technology converged with the world of hospitality at the Food Hotel Tech Paris event in 2024. Showcasing a dazzling array of advancements tailored to meet the evolving needs of the food and hospitality industries, this year's event promised to redefine the landscape of guest experiences, operational efficiency, and sustainability initiatives. From AI-driven customer service solutions to eco-friendly kitchen appliances, the exhibition floor buzzed with excitement as attendees eagerly delved into the future of dining and accommodation. In this article, we'll take a closer look at some of the standout technologies unveiled at Food Hotel Tech Paris 2024, offering insights into the trends shaping the future of hospitality worldwide. Join us as we embark on a journey through innovation and discover the transformative power of technology in the world of food and hospitality.
Hey PONGO
What if we could turn visits into long-term relationships ?
At Pongo, we erase all the frictions in the customer journey : no app to download, no loyalty card to carry, no registration form to fill in. With a touchscreen integrated to the point-of-sale, we help merchants to create different types of customer engagement systems (game contests, loyalty programs, sponsorship, private events…etc). Customers easily sign up and check in with their phone number and are rewarded for their loyalty. We help merchants by sending automated text messages via our SMS chatbot to collect more accurate customer information and offer incentives to bring back lost customers.
A-grid
Agrid offers an innovative solution for hotel establishments and allows up to 35% energy savings. Thanks to Agrid's artificial intelligence (patented approach) which connects to the hotel's central remote control, the use of heating and air conditioning is optimized. Our tools, simple and intuitive, adapt to your needs as well as the comfort of your customers. “The right temperature, in the right room, at the right time”, Agrid provides a concrete response to energy and ecological challenges for hotel groups as well as independent hotels.
BonApp Group SA
BonApp is an easy-to-use POS and digital menu web app for food trucks, restaurants, hotels, and more. It enables simplified operations management with QR code ordering, statistics, transaction history, automatic order tracking, live updates and notifications. It drives improved, faster customer service and real-time business analysis that increases revenue and reduces staffing and training costs
BOXY
BOXY's mission is to make self-service commerce simple and accessible to everyone. After having initially developed and opened autonomous and connected stores in Ile-de-France, the company will refocus in 2023 on the development and marketing of autonomous modules designed and assembled in France. BOXY now provides a turnkey solution to professionals who want self-service spaces, with cutting-edge equipment and technology, the most efficient remote management software on the market, and daily support. The BOXY solution is perfectly suited to all types of private (businesses, collective catering, hotels, etc.) and semi-private (hospitals, campuses, airports) environments.
Carbon Maps
Carbon Maps is the first platform for measuring and managing the environmental footprint dedicated to the agri-food industry. Carbon Maps offers a software platform to simplify the collection of data and the calculation of the impacts of all food products and agricultural raw materials in a rapid, reliable and enforceable manner. The models used for the calculations carried out by the Carbon Maps platform come from standards and models validated by the scientific community (GHG Protocol, ISO 14040, 14044, IPCC). By aggregating this knowledge within a single platform, Carbon Maps allows a complete assessment of the environmental impact of agri-food chains, including the assessment of GHG emissions, the impact on water and biodiversity.
Check & Clap
Check&Clap is the digital platform that rewards work well done.
Because the quality of the tasks to be carried out on a daily basis is a priority for professions in the CHR sector, Check&Clap evaluates and motivates your employees to carry out their mission in due form, according to your expectations.
By offering a variable salary reward, indexed to a grid of tailor-made objectives, this solution guarantees a general feeling of improvement.
– for your employees first, rewarded and recognized for the individual efforts made;
– then for your customers, by offering them verified and improved quality of services;
– for you, managers, business leaders, who will gain in management efficiency and analysis
ClassifID
With ClassifID, our document sharing application via QR Code, merchants can offer an exceptional customer experience. Boost your customer communication in one scan:
- Share product information, promotions and exclusive details.
- Keep your customers informed as soon as a new document is available with a push notification.
Compta Resto
Compta Resto is a new generation accounting and auditor firm totally dedicated to the catering professions. Compta resto combines the skills of a dynamic and innovative team, the passion for the catering profession and the support of the historic CEG firm. Our team has supported several hundred restaurateurs. We know the specificities of the profession and can help you resolve all your problems.
The firm uses and provides you with innovative tools to facilitate the exchange and management of your activities.
Deja Blue
DejaBlue supports businesses and hospitality industry players in deploying and managing charge sites for electric vehicles. DejaBlue makes it easy for professionals to set up charging sites, removing the technical complexity so they can focus on their core activities. Technology developed in France.
Enjoy Kitchen
Implementation of connected kitchens in companies, coworking, hotels, conferences, etc. Gourmet solution in a short, tailor-made circuit. Friendly and innovative experience. Enjoy Kitchen is a place in its own right, a fresh and French culinary offer, a sustainable boutique aspect, intelligent communication, animation that brings life to the space. For your customers, Enjoy Kitchen is a response to their expectations, gives meaning to the break, and adapts to their schedule. With 3 different formats: “mini”, “shop” and “groom” which integrate a connected fridge, coffee offer, autonomous cash register with or without staff, Enjoy Kitchen creates a warm space for breaks and meals, which takes into account trends, quality of life at work, a moment of disconnection and animation.
Eventbot
Expertise and robotics at the service of your events… But not only that!
Rent our 4 models of service robots for periods of one day to one month.
An expert in traditional catering and catering, Eventbot allows event, trade show and evening organizers to integrate robots into their reception systems, catering service support, clearance, etc. With around thirty events in our first year of activity, we were also able to carry out advertising campaigns, attract customers in retail and even hold award ceremonies on stage. Our robot offering is constantly evolving. We will find a robot adapted to your needs!
Flynt
Flynt is the first revenue optimization solution created for the foodservice industry. Flynt helps restaurateurs increase their profitability by selling at the best price at every moment on online delivery platforms (Deliveroo, Uber Eats, Click & Collect). The solution automatically and intelligently adjusts promotions and ads based on a number of parameters, including peaks and dips in restaurant traffic. In 18 months, Flynt has grown from 2 to 25 employees, works with over 1600 clients, and supports franchisees such as KFC, Pokawa, Poke House, Côté Sushi, Dévor..., helping them gain between 15 and 30% additional profitability.
Framen
FRAMEN is a content platform that allows you to centralize communication on screens, improve the customer experience, and monetize the audiences present in your locations. Through a free TV APP and a Screen Manager, connect and manage all your content on your screens in a simple way, and unify your communication across all your locations/stores. In addition to receiving informative and entertaining content on demand and monthly passive income, you will also receive sponsored content that you select. Through the FRAMEN Ads Manager, improve your brand image in specific locations, to defined audiences.
Fullsoon
Fullsoon is an innovative solution that helps restaurateurs fight against food waste.
Fullsoon analyzes your data and enriches it with weather forecasts, cultural and sporting events in particular. Thanks to Fullsoon, you will have access to forecast data concerning:
• The occupancy rate of your restaurants
• The dishes that will be ordered
• The ingredients needed for preparation
Fullsoon increases the profitability of your restaurant while drastically reducing food waste.
GetWelcom
GetWelcom is the new generation welcome booklet. Its technology allows it to adapt to all tourist accommodation: hotels, guest houses, gîtes, short-term rentals, campsites, residences and holiday villages. Do you want to save time, provide a quality customer experience or simplify operational processes?
INYUS
To stop heating/cooling empty spaces!!! INYUS is a solution which, by connecting directly to your PMS, automatically optimizes heating/air conditioning rebates and reminders.
JOBOTTO
Marketing of robotic solutions
KillBills
KillBills is THE eco-responsible and free service for dematerializing receipts. No email address, application to download or QR code to scan: a simple payment by credit card and the ticket is sent directly to the customer's banking area. We allow brands to better understand all customers paying by card – inserted or not – while avoiding the printing of receipts, in order to comply with the AGEC law.
Kolia
Kolia is an all-in-one software allowing managers: 1. To take charge of their staff (scheduling, tasks, timekeeping, leave, pay variables, etc.); 2. To comply with the HACCP standard (temperature reading, DLC, traceability, oil change, etc.); 3. To ensure optimal inventory management (receipt control, batch monitoring, inventories, etc.)
Luniwave
Luniwave, behavioral ecology for the hotel industry. An innovative solution for an innovative ecology: positive and profitable. Our LuniShower solution allows a 20% reduction in water and energy consumption in hotels. Set up an experience, based on gamification. For each liter of water saved by your customers, Luniwave undertakes to donate water to populations in need on your behalf. An equipped hotel means on average 2M liters of water, 20,000 kg of CO2 and €18,000 saved each year. The LuniShower solution is entirely financed by the savings it generates.
Orbisk
Orbisk has designed a revolutionary technological solution to address the problem of food waste in hotel and restaurant kitchens. Thanks to the use of artificial intelligence, the monitor placed under the waste bin is able to easily and automatically identify the category of ingredients thrown away, the quantity, the moment at which they are thrown away and their origin. The data is then automatically reported in a personalized dashboard. By understanding the reasons behind these losses and taking preventive measures, our customers can finally regain control of their waste and reduce their food waste by 30 to 50%.
Piinkme
Digitize your offer, take orders and save time while optimizing your turnover and getting closer to your customers. PIINK Me allows you to digitize a ROOM DIRECTORY, present a restaurant menu that tempts you, or use social networks to publicize an offer while letting your customers be able to send you an order or purchase intention directly. Our customizable accessories, some made of wood engraved with your image with a laser, allow your customers to access the right content using the QR Code and NFC chip. The digital content displayed adapts and remains up to date without changing the physical accessory. Hoteliers: present your up-to-date ROOM DIRECTORY and sell the “adjacent” ones. Restaurants: take orders with payment
Proposales
Proposales – The modern solution for your commercial offers. Proposales™ helps hotels increase sales despite small teams. Become 5 to 8 times faster in managing your requests by sending attractive and interactive offers in seconds. Collect tenders on your website with the Inbox widget, easily send and edit your commercial proposals and facilitate the acceptance process for your client with online electronic signature and instant confirmation.
Reach Up
Reach Up is the platform for increasing your sales by 10% in 3 months! A specialized all-in-one solution for restaurant chains that combines real-time data, gamification and positive reinforcement to boost your customer-facing teams. Challenge your staff on key indicators to help them reach new heights. Available on cash registers, phones, pads and tablets, Reach Up is the #1 solution for your sales force.
Retail Robotics Solutions (RRS)
We are the team behind the innovative AI-powered self-checkout solution, Robot Cashier. It is designed for self-service restaurants, canteens and corporate catering areas. Our solution can completely replace human cashiers, providing significant savings in labor costs, and improves the customer experience by reducing wait times. Our sophisticated neural network enables our solution to achieve market-leading recognition accuracy and speed, even in the most complex cases.
Sunver
SUNVER offers tourist establishments and restaurants the possibility of creating and configuring a Guest App in just a few minutes, aiming to improve the customer experience while reducing staff time and workload. Customers can simply scan a QR code to access your establishment's digital storefront, without requiring any download. This platform allows them to find all the information relating to the establishment, send a message to the reception with questions, discover the surroundings, consult the menu and reserve services from their phone in seconds. Improve customer experience in just 15 minutes with SUNVER!
Tippon
Tippon's mission is to help establishment managers enhance their business and the quality of their service through three levers:
Tips: In fact, customers have less and less change on them and therefore leave fewer tips. Yet a study shows that 77% of them would leave some if they could.
Notoriety: We know that customer reviews are extremely important. So they better be good! Tippon allows you to increase positive comments, by collecting opinions from satisfied customers.
Loyalty programs: If we like it, why not go back? Tippon rewards repeat customers through a customizable program.
Way
Way provides unique technology to launch, market and manage a unique collection of experiences for each hotel. Thanks to our white label platform, hundreds of hotels already offer their customers activities and experiences that can be booked and paid for online directly on their website. Hotel teams save time on a daily basis to manage all activities and the hotel collaborates seamlessly with external partners to offer innovative experiences. For hotels, the partnership with Way generates new revenue opportunities, productivity gains while strengthening guest loyalty and brand affinity.
Skeat
Take advantage of the full potential of your establishment
Skeat allows you to transform every customer interaction into magical moments and additional revenue